Contact Us

We’re here to help. If you have questions about a product, your order, shipping, returns, or anything else, please reach out to us using the details below.

Customer Service

Email: info@luxuryappliancesdirects.my
Phone: +1 805-616-0653
Hours: Monday–Friday, 9:00 AM–6:00 PM PT

Business Address
313 Westly Ave, Ventura, CA 93003, United States

Response Time
We aim to respond to emails within 1–2 business days. Phone support is available during the hours listed above. If you contact us outside these hours, we will get back to you on the next business day.

Order Inquiries
For order-related questions, please include your order number in your email so we can assist you more quickly.

Returns
To start a return, please review our Return & Refund Policy and contact us at info@luxuryappliancesdirects.my before shipping any item back.

Payment Questions
For questions about charges, payment methods, or refunds, contact us at info@luxuryappliancesdirects.my or +1 805-616-0653.